Thanks for shopping at Live Wanda.
If you are not entirely satisfied with your purchase, we're here to help.

Return policy
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

What is the refund delay?
The returned item(s) will be refunded on the bank account used to pay for the order within a maximum of fourteen (14) days from its receipt by Live Wanda.
An email will be sent to confirm the reception of your parcel and its partial or full refund.
Important: It is your responsibility to keep all proof of return. Therefore, we recommend using a traceable and secure way back.

Are the return costs of my order free?
You are responsible for return shipping costs. In the event Live Wanda made a mistake when processing your order, we will be responsible for shipping costs. 

Are the shipping fees refunded?
The shipping fees charged when placing the order will not be refunded.

To return an item please contact us at